Tel: 0208 432 6405||
My Basket:
Shopping basket is currently empty

Delivery & Returns Policy

Delivery

We deliver to addresses within the UK. For international deliveries, please email us for rates.

 

Our delivery charges are set out below. Please note, orders placed after 4:30 pm, or on weekends and bank holidays, will be dispatched the next working day.

 

Standard Delivery

 

Number of Packs 2 working days 3 - 5 working days
1 - 2 £8.20 £7:20
3 - 4 £10.30

£9:30

 

 

Parcel Force Express 48

 

Number of Packs 2 working days
1 - 12 £13.40

 

 

Returns

1. Cancellation and refunds

You have the right to cancel your order any time before the goods are dispatched.

Once the order is dispatched, you have the right to return the goods if you are not entirely happy with the product. However, refunds will only be given if the product is returned in its original (unopened) packaging. You will be responsible for the original shipping costs and the cost of returning the goods. We cannot be liable for returned goods which are lost or damaged in transit, so please ensure you use a recorded delivery service.

2. Damaged goods

Goods will be replaced if damaged during delivery provided you notify us within 1 day of the receipt of the goods. We will reimburse any delivery costs incurred when returning damaged merchandise, and will send replacement merchandise at no extra cost to you.

Please send a description of the damage along with your details via email before returning the goods. Failing such notice, the goods shall be deemed to be in accordance with these terms and conditions and you will be deemed to have accepted the goods and to be liable to pay for all and any charges.

3. How to return goods

Please advise us of your wish to cancel or return an order, or that you received damaged goods, before returning the goods. Please email us at: returns@themuslimshroud.com, or call 0208 432 6405.

Goods returned to The Muslim Shroud must be in their original (unopened) packaging and must be accompanied by a copy of the original invoice, order number, customer's email address, phone number and delivery address.

All returns should be sent to:

  • The Muslim Shroud
  • 13 Derby Road
  • Luton
  • Bedfordshire
  • LU4 0DH